You like going to a business where they just get it and they get it. I contacted the sales department after viewing a bike online. They responded promptly with a price. I accepted their price and asked for email confirmation of price before I drove from St. Charles area, no problem. Bike was prepped before I got there. Talked with my salesman and the general manager, both quality guys. I signed the paperwork and was on my way back to St. Charles within an hour. Wish I could have stayed longer. Clean sales floor as well as a clean shop and smiling people. They just get it. Thanks, Greg.
While on a recent cross country trip I lost the rear brake pedal off my 2008 FJR. I called Power Sports from 1.5 hours away and asked them if they had a brake pedal in stock. Unfortunately they did not. I asked if they would be willing to sell me a brake pedal off a used or new FJR. The person on the phone immediately said yes and the brake pedal would be waiting for me when I arrived. I know some dealers will not take parts off of bikes so I worried that when I arrived the person on the phone might be over ruled. Much to my pleasant surprise on my arrival I was greeted by a very friendly person at the counter. She had been informed that I was on my way. The mechanic came out and actually installed it. 15 minutes later I was on my way. My trip was saved! What a great shop. Thanks again.
After using 2 other triumph dealers for service, these guys are the best in the area hands down !!
Well everyone was nice and I just had to get me a new scooter.
My best friend bought a Grizzly from Springfield Yamaha and told me about his experience. I have been to many motorcycle dealerships across the country and have had all kinds of experiences from great to down right awful. I stopped by to check it out and see what their prices and their showroom were like. Springfield Yamaha blew me away. They have a huge selection of vehicles, clean bathrooms, and most importantly an awesome friendly staff. I would highly recommend Springfield Yamaha to anyone and will be spending more time and money at this dealership. Very happy with my experience.
An A+++++ to the whole Springfield Yamaha team and especially Blake for all the much needed time and advice given that helped us to make our motorcycle buying decision. A big thank you and we look forward to doing more business with you. We will recommend Springfield Yamaha to anyone looking for a friendly, honest, and professional dealership.
Had a great experience buying a bike from Springfield Yamaha/KTM. The entire staff was helpful, nice, and all together great. I met about everyone in the shop from financing, to servicing, to accessories. They all went above and beyond to make this a great experience. I would recommend this dealership to anyone wanting to buy a bike.